Refund Policy

We want you to love your purchase, but if you are not completely satisfied, we gladly accept returns within 14 calendar days after you receive your purchase, provided the product is in the same condition that you receive it. Returns must be sent tracked and signed and insured to the value of the item. Unfortunately, we are unable to accept the cost of return shipping at this time.

After we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your statement.

If the product is returned damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.   

If you have further questions or you’d like to initiate a return please contact us at info@heravintage.co.uk.